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Não consigo adicionar o campo "Itens Associados" ao card

Vinícius Pereira
Vinícius Pereira
Contributor
September 10, 2025

Pessoal, bom dia!

Estou usando o JSM e criei uma Solicitação com o nome "Chamado". Inclui o campo "Itens associados" no esquema de tela, porém, quando edito o layout da Solicitação "Chamado" e vou em "Visualização do Ticket", o campo "Itens associados" não está disponível para ser inserido no layout do card.

Como faço para inserir o campo "Itens associados" no card "Chamado"?

Conseguem me ajudar?

Obrigado.

 

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Marc -Devoteam-
Marc -Devoteam-
Community Champion
September 10, 2025

Olá @Vinícius Pereira 

Este parece ser um campo personalizado. Encontre o campo e verifique o contexto dele. O campo pode ser usado com o item de trabalho relacionado ao tipo de solicitação JSM?

O tipo de solicitação Chamado é baseado no item de trabalho "Chamado"

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Vinícius Pereira
Vinícius Pereira
Contributor
September 10, 2025

Obrigado @Marc -Devoteam- !

Já descobri o que era. Eu deveria usar o campo "Tickets vinculados" e não "Itens associados".

Obrigado.

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