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My project Team or Company managed Service Management project not in scriptrunner behaviour

Torben Henriksen August 29, 2025

Hi,

 

I have a bot a company and team managed Service Management projects and I want to hide some resolution codes, but my project is not showing up when I go to scriptrunner and behaviour

 

I checked that the project rights were correct for Project Browse and if my user was an admin or agent, which is all correct

 

Not sure if you have any ideas what else I can check ?

1 answer

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Marc - Devoteam
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August 29, 2025

Hi @Torben Henriksen 

Why use scriptrunner.

You could set this on the transition property, if you use a transition screen.

jira.field.resolution.exclude

jira.field.resolution.include

For both accepted values are, Resolution IDs. Add them comma-separated where you want to show only certain resolutions.

Note, Edit and Transition permissions are also required

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