Modify severity based on custom field

Hello,

I have Custom field (Select List).

For example: Select 1, Select 2.

If Select list is set to Select 2 by customer, I want that severity field automatically selected to Sev-2.

Is this possible?

1 answer

Community moderators have prevented the ability to post new answers.

1 vote

Welcome to the community.

You can achieve this via an automation rule.

Create a new rule on the project.

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