Modify Jira status while creating issue

[Jimmy Trivedi]

I use Jira Service Management. Is this feature available now, can I implement it?

Please check: 

[Teodora V _Fun Inc_]

Hi @Jimmy Trivedi! Since the status of this improvement is Rolling out, you can expect it to come soon to your cloud instance :) 

Usually, it takes some time for the new features to roll out to all instances. 

[Jimmy Trivedi]

Hi @Teodora V _Fun Inc_  Can you please let me know the approximate time?

[Teodora V _Fun Inc_]

Hey @Jimmy Trivedi 

From my experience, it takes from 1 week to a month, but that's based on how long a certain feature came to my instance.

You can always raise a support request and ask the Atlassian staff :)  

[Jimmy Trivedi]

Thanks @Teodora V _Fun Inc_ 

[Jimmy Trivedi]

I still did not get, am I checking in wrong place or is it based on certain settings? @Teodora V _Fun Inc_ 

[Teodora V _Fun Inc_]

Hey @Jimmy Trivedi, have you tried reaching out to the support team?

There are quite a lot of updates on the JSM front: https://support.atlassian.com/jira-service-management-cloud/

So if the updated it's not already obvious on your instance, it is worth following-up with the Atlassian team. 

[Jimmy Trivedi]

@Teodora V _Fun Inc_ It is saying this: Jira Service Management Free comes with Community Support. Upgrade to a paid plan to get one-on-one customer support