Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Merging two separate instances.

Ilyas DeGia
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 24, 2022

Dear Atlassian Community,

Can you please help with the following:

Firstly: We have two separate Jira and Jira Service Management instances. We would like to merge into a single instance. Each instance has separate users, workflows, customisation and automation.

Secondly: We have up to three separate email addresses for user access.

 

Objective 1 - To consolidate to a single instance with unified licensing and migration of workflows etc.

Objective 2 - Consolidate to single email access.

 

Look forward to feedback and advice.

 

Many thanks

Regards

Ilyas

1 answer

1 vote
Billy Richmond January 24, 2022

Hi, Ilyas, is there a particular reason why you want to combine them? I don't have an answer, but I thought of going in the opposite direction. 

I wondered if it is possible to have an instance of Jira Service Management in one site and an instance of Jira Software in another and yet have them communicate with each other. 

Is that your current configuration? 

Regards,

Billy

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events