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Merge clients into group

Support
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September 10, 2021

Hi all.

Recently I`ve been wondering if there is a possibility to merge a couple of clients into one group so they can see each other`s questions?

We are getting quite a lot of similar wuestions and trying to automate this process a bit.

If there is a way, I would appreciate.

Thanks.

1 answer

1 accepted

2 votes
Answer accepted
Dirk Ronsmans
Community Champion
September 10, 2021

Hey @Support ,

To group Clients or Customers you have the concept of Organisations.

https://support.atlassian.com/jira-service-management-cloud/docs/group-customers-into-organizations/

This allows clients from the same organisation to share the issues with each other.

Support
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 10, 2021

That's great.

Thank a lot.

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