Merge clients into group

[Support]

Hi all.

Recently I`ve been wondering if there is a possibility to merge a couple of clients into one group so they can see each other`s questions?

We are getting quite a lot of similar wuestions and trying to automate this process a bit.

If there is a way, I would appreciate.

Thanks.

[Dirk Ronsmans · Accepted solution]

Hey @Support ,

To group Clients or Customers you have the concept of Organisations.

https://support.atlassian.com/jira-service-management-cloud/docs/group-customers-into-organizations/

This allows clients from the same organisation to share the issues with each other.

[Support]

That's great.

Thank a lot.