Making the field required will affect on the clone project and unable to raise tickets from slack.

[Shikha Verma]

Initially, I created a project by the name of ICD, and by using its configuration, I created two more projects, i.e., Documentation and partnerships.

The issue arises as I created custom fields in ICD and want those fields to be required in the ICD JSM project. But making them required is affecting the documentation project, as when I try to raise tickets from Slack by choosing to create an issue from Jira cloud; then the custom fields appear as required during raising a ticket which I don't want. Making the field required I ICD will affect the clone project and unable to raise tickets from Slack without filling in the required information. Please suggest. 

[Mark Segall · Accepted solution]

Hi @Shikha Verma - It sounds like you need a separate field configuration for the documentation project.  You can take these steps:

1. On your document project navigate to Project Settings >> Summary
2. Note the name of the Field Configuration Scheme and Field Configuration
3. Navigate to Jira Settings >> Issues >> Field Configurations
4. Locate the Field Configuration Scheme captured in step 2
5. Copy that field configuration to a new field configuration
6. In the copy, remove the requirements for the desired field(s)
7. Navigate to Field Configuration Schemes and create a new field configuration scheme
8. Add the field configuration copy created in step 5 to the new field configuration scheme
9. Navigate back to your project settings
10. Click the Field configuration scheme and select Switch Configuration Scheme
11. Select your new field configuration scheme

[Shikha Verma]

Thanks for the help, Mark! It worked.