Log-in portal: Cant find the "Public signup" option in Configuration

[Yuwen He]

Tried to follow this instruction, however, I cant find the public sign up option. Anyone can help?

We are on a free plan.

[Marc - Devoteam · Accepted solution]

Hi @Yuwen He 

See the Customer Access option

[Yuwen He]

Thanks for a quick reply.

No public signup here either

[Marc - Devoteam]

The setting set as in your screenshot, are set to allow public signup.

There is no option called "public signup".

https://support.atlassian.com/jira-service-management-cloud/docs/set-up-an-open-portal/ 

[Yuwen He]

Excellent. Thanks a lot for the help!