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Log-in portal: Cant find the "Public signup" option in Configuration

Yuwen He
November 27, 2023



Tried to follow this instruction, however, I cant find the public sign up option. Anyone can help?

We are on a free plan.

Screenshot 2023-11-27 at 11.18.04.png

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Marc -Devoteam-
Community Champion
November 27, 2023

Hi @Yuwen He 

See the Customer Access option

Yuwen He
November 27, 2023

Thanks for a quick reply.

No public signup here either

 

Screenshot 2023-11-27 at 11.28.23.png

Marc -Devoteam-
Community Champion
November 27, 2023

The setting set as in your screenshot, are set to allow public signup.

There is no option called "public signup".

https://support.atlassian.com/jira-service-management-cloud/docs/set-up-an-open-portal/ 

Yuwen He
November 27, 2023

Excellent. Thanks a lot for the help! 

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Product Admin
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