Log file in jira service management

[aya el youssoufi]

Hi dear community!

Are errors, anomalies and actions carried out in the management of Jira services recorded in a log file to ensure traceability? If yes, where can i find this file?

Thank you

Best regards

[Marc - Devoteam · Accepted solution]

Hi @aya el youssoufi 

Logging options can be found in the audit log, with limitations.

Main logging is not customer facing, as the integrity of your SaaS instance is controlled by Atlassian.

If you encounter strange behaviour on your instance, you would need to contact Atlassian Support.

Support is only available to paid instances, free instances are excluded from support.

[aya el youssoufi]

Thank you