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Linked Issues

Kauana Rodrigues dos Santos
Contributor
October 29, 2024

 

Hello network!

I would like to ask a question: I have a Jira software board that will store incident issues and another Jira service management board that will receive the first contact about the incident. It turns out that if the incident is reported more than once, we will just link all reports to the single issue for that specific incident. So that the analyst doesn't have to look for all the incidents on this second board, would it be possible to do a JQL query at the time of transitioning an issue that would show me all the incidents that are already open on the incident board?

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Mohamed Benziane
Community Champion
October 31, 2024

Hi,

If you want to find all issue link to a specific issue you can use : 

issueLink = ABC-123

JQL fields | Jira Work Management Cloud | Atlassian Support

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