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Knowledge base limitations on a JSM license

Jaime Escribano
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June 13, 2025

Hi all!

 

We are starting a new JSM project for a client and were working under the assumption that only one Confluence space can be set up per project.

Turns out, you can link more than one and even third party tools! Which is nice.

 

Question is:

How many spaces can be linked to any one JSM project?

How many Confluence spaces can users edit using only a JSM license?

 

Many thanks!

1 answer

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Answer accepted
Piyush Annadate _ACE Pune_
Community Champion
June 13, 2025

Hello @Jaime Escribano 
Good news is 'unlimited' dated back to Nov 2020; but no one has unlimited list of search for as searching may break causing exhaustive search error during search of KB from JSM ticket.

Ref: https://support.atlassian.com/jira-service-management-cloud/docs/link-confluence-spaces-to-your-service-project/?utm_source=chatgpt.com

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