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Jira still creating tickets for OOO emails (Auto-Response-Suppress: All)

Rob Rudloff June 6, 2025

This is a follow-up to my previous post:  Solved: Jira is creating service requests for "out of offi...

I thought I had it solved --- But I just got a batch of tickets created for OOO responses.
I am using a custom email account.  The email settings are below (2 images at bottom).

I checked the email properties of some of them, and they do include the line "X-Auto-Response-Suppress: All"

Also, I noticed my "test" which came in through the normal account and was from my email address is the only one that does not say "emailed request".  Is that because i use my email address for my account in Jira?

Screenshot 2025-06-06 124233.png

Any suggestions?
Thanks
Rob

 


Screenshot 2025-06-06 123453.png


Screenshot 2025-06-06 123624.png

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