Jira service management users -> Statuspage access

[Luca Guarraci]

Hello community,

I have a question about the Atlassian Status Page.

Our customers are configured as users in https://admin.atlassian.com/ and have only the 'Jira Service Management - Customer' checked as product.

We gave them access to our portal by working with 'Groups', also created in the admin tool.

Is there a way i can give these users access to the front-end of my (still to create) Status Page? They should not have access to the back-end.

We basically want to achieve that they have access to the Statuspage with the same account they use to login to our help center.

Thank you!!

Luca

[Luca Guarraci]

I have found that configuring SAML SSO for portal-only customers may work.

Anyone have experience with this?

https://support.atlassian.com/security-and-access-policies/docs/configure-saml-single-sign-on-for-portal-only-customers/