Jira now not able to copy & paste from forms attached to Jira Service Desk tickets.
We have forms attached to tickets with job descriptions for staff, before we used to be able to copy & paste into AD, but since a few months ago this has stopped,
eg. when you copy something like "XYZ Administration Analyst" all you get in the paste is "ion Analyst", this is getting to be a pain having to retype everything from the form, especially when the description is over 30 characters long.
I can imagine that this must be very annoying. While I don't know the exact reason and source of error for this, I do wonder if it's in something at Atlassian changed or maybe rather something that Microsoft has changed in AD. Another - very likely option - could also be your browser. Browsers undergo regular updates and some do the weirdest things. Can you confirm whether the issue persists also when you use other browsers to copy the text and then add it to the AD?
If you already ruled out various browsers, can you please try the following to see if that helps?
Looking forward to your answer.
Greetings
Philipp
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