Jira automation when sending an email, how can i include the parent name ?

[omar.wehbe]

Hello Community

I am trying to create an automation, to send a weekly reminder to someone to close all open "To-Do" subtasks.

In the email to be sent, i want to display the Key, URL and Parent

I tried this:

{{#lookupIssues}}
{{key}} {{url}} created on {{created.format("dd/MM/yyyy")}} at {{updated.shortTime}} {{parent}}
{{/}}

My problem is in the {{Parent}} where i am getting in return a parent key and not the name itself. 

Example:

Subtask: to do ticket #511

I am getting for example :  B2BB2C-1624 in that email , instead of the parent name: TO do ticket  511

can anyone help?

[Victor Law - Ricksoft · Accepted solution]

Hi @omar.wehbe

Can you try using the following Smart Value?

• {{Parent.summary}}

Thank you.

[omar.wehbe]

thank you very much !