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Jira assets people picker not working the same as on Jira automation

Brogen Wheeler
May 17, 2023

We currently have Jira automation that uses a custom text field filled out with the users email address to then populate a custom people picker field as shown in the image.
2023-05-17 14_55_04-Automation - JIRA - Brave.png

When trying to do something similar with Jira asset API the only one that works with Atlassian ID. (not preferred since this will take a lot more automation to search for each one.)
I have tried Email address as I expected it to work like in Jira.
I have also tried username.
All come back with an error messaged that the users are unable to be found.
Is this something that will be added as this puts a huge limitation on using Jira Assets?

Cheers!

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