Jira Ticket Managment system

[Mahrooz Kayani]

Where should i start if i want to make a ticket managment system in Jira. 

[Nic Brough -Adaptavist-]

Welcome to the Atlassian Community!

Just use Jira.  It's an issue tracker, and "tickets" are a type of issue it can track.

If you're talking about support requests, you probably want to use Jira Service Management as the front-end - it simplifies the interface for customers and makes them free (you only have to licence the agents who will be dealing with the requests).

See https://www.atlassian.com/software/jira/service-management/product-guide/getting-started/quick-start-guide#introduction and https://support.atlassian.com/jira-service-management-cloud/docs/get-started-with-jira-service-management/

[Max Foerster - K15t]

Hey @Mahrooz Kayani and welcome to the community!

Your question is so adorably vague that I don't really know where to start. 😄 By posting in the Jira Service Management group, I assume you already have Jira Service Management available and can start creating your first service project. 🤘🏼 From there, maybe work through these resources to get started:

• Quick start guide - JSM 
• Get started with Jira Service Management for admins 

If you have additional questions, let us know in the community, and we try to answer them. :) 

Best, Max