Jira Service Management won't let users login for Slack workflow connection

[Grace Dowling]

I have created a workflow in Slack, that once an emoji is triggered a Jira Service Management request form pops up to submit a ticket. The issue is that the following screen pops up asking the user to connect to their Atlassian account, but when they try to, they get this error message 

[Manoj Gangwar]

Hi @Grace Dowling you can raise a ticket with atlassian vendor using the below link for this issue. 

https://support.atlassian.com/