We are on the standard pricing model and we are stuck at a max of 50 agents which are all in use, we have 3 new starters that require and Agent license.
I am confused as we should be able to have up to 5000? why am I unable to add more agents without going to pro??
Hi @[deleted] ,
The Jira Service Management Standard plan supports up to 10.000 agents. So your next annual usertier would be 51-100 agents.
Best regards,
Kris
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