Jira Service Management -Customer Portal change landing page

[Rock John]

Jira Service Management -Customer Portal
Can I configure the customer portal landing page to show the list of issues which are requested by the logged in user as soon as I login?

so basically I want as soon as my customer logins they should be able to view all the requests which were added by them instead of showing the Help Center as Main Page.

Thanks

[Angélica Luz · Accepted solution]

Hello @Rock John,

Welcome to Atlassian Community!

When a customer has access to only one project, they will view the request types as the landing page and when they have access to more than one, it will show the projects (Cards) on the help center.

Currently, it’s not possible to change the landing page.

There are some feature requests suggesting improvements for that:

• Ability to choose the landing page after ticket creation on the portal
• Set My request as the landing page when a customer logs in to the help center
• Make My Requests more prominent on the Customer Portal Landing page

Please, click on vote and also watch the tickets above to receive updates.

Kind regards,
Angélica