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Jira Service Management - Attachment File Size

Hemal Jivani June 23, 2025

Hi Guys, 

 

I see the JSM forms I have have a 5 MB attachment allowed.  However, the global config for attachment is at 1 GB. Not sure why the form only allows for a 5 MB upload. And don't know how to change it for this specific form as searches do not return any result and all redirect you to change the global settings. However global setting is okay. 

Thanks in advance for all your help. 

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