Jira Service Management - Attachment File Size

[Hemal Jivani]

Hi Guys, 

I see the JSM forms I have have a 5 MB attachment allowed.  However, the global config for attachment is at 1 GB. Not sure why the form only allows for a 5 MB upload. And don't know how to change it for this specific form as searches do not return any result and all redirect you to change the global settings. However global setting is okay. 

Thanks in advance for all your help. 

[Marc - Devoteam]

Hi @Hemal Jivani 

I can't replicate this, I just created a request with a 512MB attachment in the form on the portal, with no issues.

So If you experience this, re3check your settings and/or contact Atlassian Support.