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Jira Service Desk Portal Post Submission page

Ismael A. Justiniano
Ismael A. Justiniano June 21, 2023

When we have users submit a ticket through our portal we are looking to have a page pop up that says something to the effect of "Your ticket has been successfully submitted..." and some other options.  Is that possible to add/change?

Thanks!

Ismael

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John Funk
John Funk
Community Champion
June 22, 2023

Hi Ismael,

Unfortunately, I don't think you will be able to do that with out of the box JSM. There are some add-ons that might accomplish that for your such as: 

https://marketplace.atlassian.com/apps/1218221/feature-bundle-for-jira-service-management?hosting=cloud&tab=overview

Or the Refined app. 

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