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Jira Service Desk Cloud with Microsoft 365 Login for Customers Only

Matheus Moraes
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May 31, 2022

Hello,

We're migrated our Service Desk to Jira SDM in Cloud and I face a little problem. In our previus SD the users can access the portal with AD credentials. 

I have a few users with access to Jira Software e a bunch others without, the problem is the other groups ho don't acess the Software, only for Portal requests

Theres any way to this users use O365 credentials just for Portal request?

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
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AUG Leaders

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