JSM is slow - sometimes Message "Derzeit liegt ein Ausfall vor" (There is currently an outage)

[dahu]

Hello,

some (not all) of our agents told me, that after deployment of new JSM navigation/design JSM is reacting slowly, sometimes, not always.

And sometimes (like today again) they get a message "Derzeit liegt ein Ausfall vor" (There is currently an outage , see screenshot).

We all use same internet, got a actual laptop, using chrome.

Does anybody now somthing about?

Best Regards,

Daniel

[Dan Breyen · Accepted solution]

Hi @dahu if there could be an outage, it should be showing as an issue on Atlassian's Status Page.  I use that often when I'm encountering something unusual just to make sure it's not a system issue.

I don't see any issues at the moment.  As you have an Atlassian Enterprise license you can also open an issue with Atlassian Support and they can check on that issue.

Hope that helps.

[dahu]

Hello @Dan Breyen ,

thank you for answering!

Then I will open an issue when it appears next time.

Best Regards,

Daniel