JSM Slack Chat - inconsistent links in triage channel
Jim Peters
I'm New Here 
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
We have been using the new JSM slack assistant for a little while and have the bot in two channels that are related to the same JSM project, in the triage channel we will get a message from say one channel and the message will have a url that links back to the slack conversation, but in the other channel there is no link.
See the image two messages in our Triage channel, one message has a link to #support-onboarding but the other message to #product_support does not.
Anyone know what might cause this?
1 answer
1 accepted
Andrew Homeyer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jim Peters
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.