(Jira Service Management - tcg-digital), there are option as Customer, Customer User, None & User. What does each of this option represents? Which all should be considered in cost segregation?
@Narayan Basak -
Please review the following product pricing reference page - https://www.atlassian.com/software/jira/service-management/pricing?tab=cloud-new
You only have costs per agent license for your subscription where customers are free of fees.
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Technology Applications Team
Viasat Inc.
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