JIRA Automation Rule

[Martin Quezada]

Would this be the correct way to target the service request type 'emailed request' in JIRA automation for a IF statement? 

First value* (required): issue.Request Type.name

Condition: equals

Second value: issue.Request Emailed Request

I removed the brackets due to invalid HTML according to JIRA 

Thanks!

[Jack Brickey]

Hi @Martin Quezada , would you not simply use the issue fields condition as below?

[Manoj Gangwar]

Hi @Martin Quezada 

You can directly use the Request type = emailed request in the automation conditions.