Issue when accessing REST API with OAuth2.0

[Dinesh Rajendran]

I have been trying to get details of a ticket via REST API from Java. Am not sure why am getting this error.

How I access the REST API :

https://api.atlassian.com/ex/jira/{cloudid}/rest/servicedeskapi/request/{my-request-id}

Am using the below scope

"scope":"read:servicedesk-request"

Response recieved : 

{"code":401,"errorMessage":"Unauthorized"}

Getting the same response even when tried via Postman tool

Any help is appreciated.

Thanks in advance!

[Ravi Sagar _Sparxsys_]

Hi @Dinesh Rajendran 

How are you authorising your request?

Ravi

[Dinesh Rajendran]

Yes have been using the latest access_token for every 60 minutes

[Ravi Sagar _Sparxsys_]

Try adding X-Atlassian-Token: no-check in the header

[Dinesh Rajendran]

All of sudden it started working, but I haven't done any changes.

Thanks for your help.