Issue View

[Melissa Cross]

Hi,

I'm currently making some changes to the Issue view however when I have added them to the context fields and then removed due to a change of mind, it has then removed them from the top section of the actual ticket view. I'm just wondering how to get them to show back here

I hope this makes sense.

Thanks in advance

Mel

[Melo · Accepted solution]

Hi @Melissa Cross. Welcome to the community!

Yes, you can put the field back. You can edit the "Issue View", to find it go to Project Settings>Request Type>Issue view.

You can learn more about the issue view here: https://support.atlassian.com/jira-service-management-cloud/docs/configure-the-request-form-and-agent-view-for-a-request-type/

 I hope that helps.

Cheers,

Melo

[Melissa Cross]

Thank you