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Issue Results view limited to 250 for one user?

Ben Weisman
Contributor
July 22, 2022

Hello,

  Our default issue result page is 1,000 results per page. However, we have a user who is limited to 250. See screenshot. I can confirm we are set to 1,000 as that is what I see. Any ideas?

 Screenshot 2022-07-22 101237.png

1 answer

0 votes
Joseph Chung Yin
Community Champion
July 22, 2022

@Ben Weisman -

The issue result set is set via System> User Default Settings for the CLOUD env.

2022-07-22_9-41-26.png

Is this is where you are referring to - "confirm we are set to 1,000".  I do know that 1000 limitation is related to support issue result export.  This configuration cannot be changed - https://confluence.atlassian.com/jirakb/increase-issue-limit-for-excel-exports-in-jira-cloud-779160811.html#:~:text=The%20maximum%20allowable%20value%20is,set%20to%201000%20by%20default.

Don't know if you already know of this.  

Please advise.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

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