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Is there an option to show a customer/organization a specific type of issues/group or faq?

Miguel Angel Díaz Polanco November 9, 2022

I want to show some customer only X group of issue, for example i have 2 groups Request and Problems, i want that X organization just see Problems, and the other just see Request

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Patricia Francezi
Community Champion
November 9, 2022

Hi @Miguel Angel Díaz Polanco 
As of now, Jira Service Management has no "customer group permissions" related feature. 


I suggest you to search for an add-on to support you on this request

Miguel Angel Díaz Polanco November 11, 2022

Well, this its possible in the server version, but in cloud its still not possible.

 

Thanks for your reply.

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