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Is there a way to migrate a workflow from Jira Service management to Jira?

Vincent Ivory June 22, 2023

I structured a workflow in Jira Service Management that doesn't really reflect a change process but more of a document workflow process. I'd like to import that document workflow into Jira. Is there a process to accomplish that?

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John Funk
Community Champion
June 22, 2023

Hi Vincent,

If you are using a Company-managed project then it is already there and ready to be used by Jira Software. Just go to Project Settings for the Jira Software project, click on Summary and then on the Workflow Scheme name. Then click the Switch Scheme button. 

Finally, select the workflow scheme that was attached to the Jira Service Management project. 

Vincent Ivory June 22, 2023

I'm using the workflow in a team-managed project. Thanks for answering!

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John Funk
Community Champion
June 23, 2023

Sadly, if it is a Team-managed project, you will not be able to migrate that as those are stand along projects. 

Vincent Ivory June 23, 2023

Thank you!

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