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Is there a way to exclude or filter out one reporter and include the rest?

Ben Van Walbeek
Contributor
December 17, 2021

I need to pull all of our incident tickets, but I need to exclude the Opsgenie ones. I need to somehow exclude the Opsgenie reporter and include the rest. Seems like it should be easy, but I am not figuring it out. 

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3 votes
Answer accepted
Mikael Sandberg
Community Champion
December 17, 2021

A query similar to this should do the trick:

project = JSM AND reporter != opsgenie

Ben Van Walbeek
Contributor
December 17, 2021

Thanks, I will give it a try

Like Mikael Sandberg likes this
Ben Van Walbeek
Contributor
December 20, 2021

@Mikael Sandberg I got it to work. Thank you for your assistance. 

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