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Is there a way to control or restrict an Agent to ADD a Customer in a Project

AM_Support
September 26, 2022

I am going to restrict or control the agents capability to add customer in my project. I am expecting that only Project Administrator can add customers but upon reading some articles here I found out that Service Desk Team can also add a Customer. Is there to way to restrict it or control? Thank you 

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Mark Segall
Community Champion
September 27, 2022

Hi @AM_Support and welcome to the community!

Unfortunately, it is not possible to restrict team members.  I recommend you vote for the suggestion here:

JSDCLOUD-5640

AM_Support
September 27, 2022

Thank you Sir @Mark Segall for answering my concern. 

Like • Mark Segall likes this
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