The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Is there a way to change the Standard view for the Portal of a Jira-User

Jonida Malaj
September 20, 2022

So if a User created a ticket, he can see this ticket in the overview. I want to change the columns.

Can I do this? And how? Important: for all Users (all or selected) and all new Users, selected by Organisation, Mail or anything that is possible.

 

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Dave Mathijs
Community Champion
September 20, 2022

Hi @Jonida Malaj when you're talking about "the overview", what do you mean exactly?

The queue, the board, the dashboard?

Changing the columns of a queue will affect the view for all agents.

Jonida Malaj
September 20, 2022

Hi Dave,

I mean the queue. Is there a way to change the columns and how?

Jonida Malaj
September 21, 2022

@Dave Mathijs   

I mean the queue. Is there a way to change the columns and how?

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events