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Is the JSM datacenter license named or concurrent?

Dharmin Patel
November 10, 2023

Hi Team,

We are in process of purchasing license for Jira Service Management(Datacenter) for 50 users. We want to know if those users will be named or concurrent? i.e We can create only 50 users or we can create as many users as we want but only 50 can login/work at a time?

Thanks & Regards,

Dharmin Patel 

2 answers

1 accepted

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3 votes
Answer accepted
Dave Mathijs
Community Champion
November 11, 2023

Hi @Dharmin Patel , accounts are named, not concurrent.

Dharmin Patel
November 23, 2023

@Dave Mathijs  Can it be reallocated between users after allocation ?

Dave Mathijs
Community Champion
November 23, 2023

You can de-active product access for one user and grant that freed up license seat to another user, yes.

0 votes
Dharmin Patel
November 23, 2023

@Dave Mathijs  Can it be reallocated between users after allocation ?

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