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Is it possible to monitor and track spent time on Playbooks?

Kristine Sube
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October 30, 2025

Im wondering if there is
any possibility to track spent time on working with Playbooks? 

In my case a playbook would be a kind of OLA (organisation level agreement) for internal Teams ad would include steps to resolve the issue. And i would like to measure the spent time on walking trough Playbook Steps in different stages - without Add-On's, just using standard functions of Jira oder JSM. 


Does any of you have idea or advice? 

Best Regards, 
Kristine 

1 answer

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Marc - Devoteam
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October 30, 2025

Hi @Kristine Sube 

Welcome to the community.

A playbook has an execution log this displays the duration of the playbook, also see documentation https://support.atlassian.com/jira-service-management-cloud/docs/run-a-playbook-and-view-outputs/ 

There is no option for measuring playbook steps.

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