Is it possible to get logs of Agents login?

[Subdirektorat Sarana Operasi]

Let say we hire 5 Agents, and we have requirement for them to login to JIRA at least every days. In our case, we don't pay them if they don't login.

Is it possible to see the Agents login logs?

[Walter Buggenhout]

Hi @Subdirektorat Sarana Operasi and welcome to the Community!

In user management, next to each user their last activity date is displayed - with a warning notification next to it that it there may be a delay of up to 24 hours for that information to be displayed.

Apart from that, I would hope that there are better ways to determine if you should pay your agents or not, like checking in with them, having a look at tickets being resolved or manipulated, customer satisfaction, ...

Hope this helps!

[Subdirektorat Sarana Operasi]

Yes, that what I mean about paying them. They need at least daily login (checking in the system), because we not sure if there will be an issue every day.

But if we know they are logged in a day, and logout within some hour, we can assume they are doing their job.