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Is it possible to edit or add Resolutions?

Gene Sullivant
Gene Sullivant
Contributor
December 5, 2023

Is it possible to add Resolutions or is this a set list. Can't find anything in documentation on this. Many Thanks, Gene Sullivant, US Bank

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Answer accepted
Mikael Sandberg
Mikael Sandberg
Community Champion
December 5, 2023

Yes, you can add/edit resolutions. You need Jira admin permissions and then go to Settings > Issues > Resolutions. From here you can edit existing values and also add new ones.

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Answer accepted
Joseph Chung Yin
Joseph Chung Yin
Community Champion
December 5, 2023

@Gene Sullivant -

Yes, you can manage the Resolution options.  However, you have to have the system admin right.  If so, you can access "Settings >> Issues", then access the "Resolutions" option UI.  NOTE - Changes to the Resolutions impacts the entire site/systems.  So be careful on what you are changing and inform the changes to all users.

2023-12-05_10-07-16.png

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Hope this also helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

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3 votes
Robert Wen_Cprime_
Robert Wen_Cprime_
Community Champion
December 5, 2023

Hello @Gene Sullivant 

Yes, you can edit the list of Resolutions that all projects will use.  Details are here.

https://support.atlassian.com/jira-cloud-administration/docs/configure-statuses-resolutions-and-priorities/#Add--edit--and-delete-a-resolution

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