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Is anyone else's Widget Connector displaying blank instead of the video when using the JSM Portal?

Lisa Mazzarisi
Contributor
December 10, 2024

All of the sudden my videos are blank, it is not an issue with the URL as they are not displaying an error, they are just suddenly blank. They are visible in Confluence but not the JSM portal. Is this occurring for anyone else?

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Aaron Pavez _ServiceRocket_
Community Champion
January 3, 2025

Hi @Lisa Mazzarisi 

When asking questions its good to add screenshots of the behaviour you are seeing. That will help us to better understand the problem you are facing.

Do you still see this behaviour?

Regards

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