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Internal user details (pulled through Atlassian Access) for reporting

Stefan Froehlich
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April 18, 2024

Good morning all,

I would like to pull reports on tickets submitted by department. We are using Atlassian Access and I can see the department is being pulled into the Atlassian account of the reporters.

user department.png

Question is now how I can report on this? I haven't found a field yet I can pull into Excel and I really would like to avoid adding an additional field just for that information if the information is right there.

 

Thank you!
Stefan

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