Integration with iManage

[Arunasree T]

Hi, we want to integrate JSM with iManage such that when the 'Create workspace' toggle in a Jira ticket is set to true, the system should create a workspace in iManage. iManage is a document management system that creates workspaces to store documents and emails.

The integration should be two-way: upon activating the toggle, it should create a workspace in iManage, get the workspace ID/link, and then comment on the ticket accordingly.

Is it possible? If yes, how is it done?

[Marc -Devoteam-]

Hi @Arunasree T 

Use automation for this, based on edit work item as trigger sent an web request (API) call to iManage.

iManage does need to have an API endpoint for this.

For the other way around see if iManage can call the API of Jira to add a comment to an work item, from the iManage side the Jira work item id needs to be known as well, to set a comment on the right work item