We are planning to integrate Hire rightCrowdstrike with Jira for ticketing. Could you please help us with steps/SOPs/Documentation's to carry out seamlessly.
The best way is to contact the EDR tools vendors (i.e. Crowdstrike) to determine if they have integration with JSM/Jira Cloud env available, then properly configure the applications integration as needed.
Hope this helps.
Best, Joseph Chung Yin
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