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In email notification, user mentions are shown as "unknown"

manog
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November 22, 2023

In email notifications user mentions are shown as unknown,

Screenshot 2023-11-22 at 3.25.23 PM.png

2 answers

1 accepted

2 votes
Answer accepted
Ste Wright
Community Champion
November 22, 2023

Hi @manog@Sven 

It was an incident Atlassian have resolved - check out: https://jira-software.status.atlassian.com/

Is it still happening for you? Or is it now working as expected?

Ste 

Sven
Contributor
November 22, 2023

Thank you for your feedback. Mention notifications are now working as usual.

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manog
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 22, 2023

It's working fine now.

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0 votes
Sven
Contributor
November 22, 2023

Same problem here since today

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