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Import Services

Steve Pace
October 29, 2021

Hi,

 

I have a list of over 1000 services that i need to import into Insight and JIRA Service Desk. it possible to import using CSV ?

2 answers

1 accepted

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8 votes
Answer accepted
Mikael Sandberg
Community Champion
October 29, 2021

@Walter Buggenhout is correct in that you can import assets into Insight, but Services is a special case and at the moment you cannot import services. Hopefully that will change when Atlassian unlocks it so you can add additional attributes to services. 

Steve Pace
October 29, 2021

Hi,

 

In another article, it states that services are read-only schema in Insight. In fact, there is no functionality to import into the object schema as there is in custom created schemas. Not sure if I am missing something or there is another location from where I can import. 

Steve Pace
October 29, 2021

Sorry, just read your reply. Thanks for confirmation. 

Like Mikael Sandberg likes this
3 votes
Walter Buggenhout
Community Champion
October 29, 2021

Hi @Steve Pace,

Yes it does. Have a look at this support article to learn more.

Hope this helps! 

Andreas Stumpf
December 8, 2023

The link doesn't exist anymore. Could you post a new link?

Like Tyler Kosaski likes this
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