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Implementing PTO (Paid Time Off) in Jira Without Marketplace Apps

gollapudi sidhvi
March 30, 2026

Hi Everyone,

I’m looking for a way to manage or account for PTO (Paid Time Off) within Jira, specifically without using any third-party or marketplace apps. The goal is to handle scenarios like approver unavailability, ticket reassignment, or workflow continuity when a user is on leave.

Thanks in advance 

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1 vote
Nikola Perisic
Community Champion
March 30, 2026

Hello @gollapudi sidhvi 

  • Approval step setup would be useful here - you specify this on your workflow status 
  • If one approver is not available, another approver has to be able to approve or decline the ticket
  • When the user is on the leave, you would have a new custom field called PTO or something else - if the user is selecting Yes for someone who is on the PTO, ticket moves to the status of your choosing - you would need an automation rule for that
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