I am looking for an Automation that sends me an email when a comment is placed on a ticket.
Only when I post a comment myself then I don't want to be notified.
Does anyone know a solution for that?
Kind regards,
Anne
Hi @Anne Arp ,
try this...
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Oh and note, you will want to use does not equal rather than equals. I had to use equals for testing.
Bedankt voor de reactie, ik ga het zo inrichten.
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