I want to hide Comment Reply to Customer Tab or rearrange it.

[Muhammad Moazzam Hassan]

Hey,

While doing a transition the comment tab is appeared on the issue screen and the first tab is Reply to Customer I want to rearrange it or hide it for specific users, Is It possible?

[Sayed Bares [ServiceRocket] · Accepted solution]

Hi Muhammad,

For rearranging comments you can refer to the following documentation:

- https://support.atlassian.com/jira-cloud-administration/docs/change-the-default-order-for-comments/

As for hiding comments please have a look at https://community.atlassian.com/t5/Jira-Service-Management/Add-Restricted-Comments-on-Jira-service-desk/qaq-p/1157161