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I need to recover administrative access to I own [site].atlassian.net

Lleyam Bartholomew
August 22, 2026

I own lleyam.atlassian.net and need to recover administrative access to that existing site. I can authenticate successfully to my Atlassian account, but it reports that my account does not have access to Confluence on lleyam.atlassian.net. I have accidentally created additional organisations/sites while trying to recover access and do not want the existing lleyam.atlassian.net site deleted or replaced.

1 answer

0 votes
Trudy P Claspill
Community Champion
August 22, 2026

Hello @Lleyam Bartholomew 

Welcome to the Atlassian community.

We are a user community and don't have access to your site. We can't help you directly.

You will need to contact Atlassian directly about this. You can contact the Licensing Support team here:

https://www.atlassian.com/company/contact/purchasing-licensing#/

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