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I´m searching for a possibility to add a Tag or mark a ticket as a recurring issue.

I´m searching for a possibility to add a Tag or mark a ticket as a recurring issue.

Hi All,

I´m searching for a possibility to add a Tag or mark a ticket as a recurring issue so that we can identify and group recurring bugs/issues from customers.

1 answer

1 vote

You could use a label or custom field to contain the information about re-occurrence.

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I´m searching for a possibility to add a Tag or mark a ticket as a recurring issue.

1 answer

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